Privacy Policy

Welcome to the website www.oplatoys.eu (“website”), operated by Izdelava igrač ‘Domače igrače’ and Izobraževanje Primož Rojc s.p., located at Dolnji Zemon 16, 6250 Ilirska Bistrica, Slovenia, Europe (“data controller”). We take the protection of your personal data seriously and ensure that your data is processed lawfully, fairly, and transparently, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection legislation.

  1. Data Controller The data controller of your personal data is the company: Izdelava igrač ‘Domače igrače’ and Izobraževanje Primož Rojc s.p., located at Dolnji Zemon 16, 6250 Ilirska Bistrica, Slovenia, Europe Email: info@oplatoys.eu

Domain management of www.oplatoys.eu: Company Avant.si d.o.o., Poslovna cona A49, 4208 Šenčur. Email contact: info@neoserv.si

The data on the website, data from contact form, data from e-mail info@oplatoys.eu is under the supervision and management of the company director, Primož Rojc.

  1. What Data Do We Collect? When you visit our website or use our services, we may collect the following personal data:
  • Contact details (first name, last name, email address, phone number, delivery and billing address);
  • Order and payment data;
  • Technical data (IP address, device type, operating system, browsing data);
  • Communication through contact forms or email;
  • Data entered by users in the contact form on the website.
  1. Purpose and Legal Basis for Data Processing We process your personal data for the following purposes:
  • Fulfillment and delivery of orders (contractual processing);
  • Communication with users and providing customer support (legitimate interest);
  • Sending promotional messages if you have subscribed (consent);
  • Improving user experience on our website (legitimate interest);
  • Compliance with legal obligations (e.g., keeping accounting records).
  1. Data Retention We retain personal data only as long as necessary to fulfill the purposes for which it was collected or until the statutory retention periods expire. Data processed based on consent will be stored until consent is revoked. Data required to fulfill legal obligations (e.g., accounting records) will be retained in accordance with statutory deadlines.
  2. Disclosure of Personal Data to Third Parties We do not sell or share your personal data with third parties, except:
  • Contract processors (e.g., delivery services, payment service providers), who process the data solely on our behalf and under appropriate contracts;
  • When necessary to fulfill legal obligations.
  1. User Rights Under applicable law, you have the following rights:
  • The right to access your personal data;
  • The right to correct inaccurate data;
  • The right to erase data if there is no basis for processing;
  • The right to restrict processing;
  • The right to data portability;
  • The right to object to processing when data is processed based on legitimate interest;
  • The right to withdraw consent for data processing. To exercise your rights, you can contact us at info@oplatoys.eu. If you believe that there has been a violation in the processing of your personal data, you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia. If the user wishes to delete their data from the records, they can send a request to info@oplatoys.eu.
  1. Data Security The website operator is committed to protecting personal data in accordance with applicable law and GDPR. We use appropriate technical and organizational measures to prevent unauthorized access, disclosure, or misuse of data.
  2. Links to Other Websites The website www.oplatoys.eu may contain links to other websites (e.g., links to our product sellers, YouTube links, etc.) that operate independently of us. We are not responsible for the content of these websites, so we recommend that you review their privacy policies when visiting them.
  3. Changes to the Privacy Policy We reserve the right to update this privacy policy from time to time. We will notify you of significant changes on our website. For more information or questions regarding privacy, contact us at info@oplatoys.eu.
  4. Cookies We use cookies on our website to improve user experience. For more information about cookies and management options, read our Cookie Policy. For a better user experience and full functionality of our website, we use cookies. These are small text files stored on your device. Cookies do not contain personal data but can be linked to them if voluntarily provided by you. Cookies can be temporary, as they are deleted after browsing, or permanent, as they allow recognition of your browser on the next visit. We use cookies to collect data about your browser, location, and IP address, which are necessary for better website functionality. These cookies may process personal data in accordance with GDPR, either for processing orders or protecting our interests. You have full control over cookie settings via your browser. You can choose to accept, reject, or delete cookies both during your visit and when closing the browser. Details on cookie settings can be found in the help menu of your browser.

Necessary Cookies
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Cookie | Duration | Description
wpEmojiSettingsSupports | session | WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.
cookieyes-consent | 1 year | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about site visitors.

11. Personal Data Protection
The data controller is committed to carefully and permanently protecting all personal data of users in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
As part of the website www.oplatoys.eu, the provider retains the IP addresses of all users indefinitely. In addition, for customers, the following data is collected: name, surname, address, email address, phone number, date and time of purchases, and if additional communication has occurred (e.g., in order notes or via email), the communication archive with the provider.
Purpose of Data Processing
Personal data is processed solely for reviewing payments for ordered goods and processing orders, which includes delivery of ordered products, sending necessary informational materials, offers, invoices, and necessary communication related to business operations. User data will not be shared with unauthorized persons or third parties.
Data Retention
Data will be retained as long as necessary to achieve the purpose for which it was collected or in accordance with legally prescribed retention periods (e.g., under tax legislation). After these periods expire, data will be permanently deleted.
User Rights
Users have the right to access their personal data, correct it, delete it, limit its processing, transfer data, and the right to object to processing.
Protection of Login Data
Users are responsible for the security of their login details (username and password) and for properly protecting their devices, such as by using antivirus software and regular security updates.
For exercising rights or additional questions regarding personal data protection, you can contact us at info@oplatoys.eu.

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